Previously operating under two separate brands and models (Brix and George), this management team hired Five Senses to create a more streamlined business and branding model:
Our approach consisted of:
- Aligning what was previously two restaurants – name, brand, space, customer experience, business model
- Crafting a new name “Brix & Mortar”, building on the brand equity of the upper dining/event space (previously known as Brix), while also playing into the historical Yaletown brick & mortar venue
- Designing a modern, sophisticated, and approachable visual identity representing the management vision of a thoughtful and approachable place for locals
- Breathing a human element into the space and the way the food is communicated including hand selected and brandished menus, etc.
- Creatively directing a custom photo shoot to bring the thoughtfully curated menu to life
- Creating a modern yet simple website to showcase the constantly changing menus, entertainment and event details
- Aligning the previously separate social accounts and promotional strategies
- Creating a launch campaign tying into the Dine Around annual event
- Supporting the rebrand with a Public Relations campaign involving media dinners and special cocktail releases and menu features
The result of this rebrand was an overall increase in key metrics:
- 40% lift in Net Revenue
- 75% lift in ‘At Capacity’ and ‘Sell Out’ bookings
- 70% increase in Social Media Engagement
- 38 published reviews of the restaurant
- 2,498,466 impressions made via press releases
Are you ready to freshen up your brand and reintroduce yourself to the world? Let’s get planning!